Frequently Asked Questions

ANSWERS TO OUR MOST COMMONLY ASKED QUESTIONS

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Questions About Our Teas:

Our teas are sourced from all around the world. We are not specific to one particular region, we choose our teas based on the quality of the product and how we will be able to impact the farms that we support.
Yes, our teas are certified organic by Ecocert Canada.
Our tea is produced in the most ethical way from the plantation to the harvest, till the day it reaches your kettles and enriches your taste buds; however we are not Fair Trade Certified because its certification is a private enterprise which is susceptible to not being standardized. Apart from our ethical standards of practice, we also take up our social responsibility and try to give back to the community, which is why 10% of our earnings go back to the community and are utilized for social change through our partnership with IFAW (International Fund for Animal Welfare).
Our teas flavours are chosen by the demand. We have chosen specific teas based on their popularity and the feedback we receive from each of our loyal customers. If you have any suggestions for teas, please send us a note…your flavour could be our next tea!
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Questions About Tea For:

We were founded on the sole purpose of being environmentally sustainable and with the intent to uplift the communities by supporting the environment and the people. Being organic and ethically sourced, we want to help change lives.
We want to be able to support family farms all around the world and embrace the farming community. We want to go back to the roots of tea farming and encourage the production of high quality, chemical free, certified organic teas. Our hope is to give tea farmers the ability to continue to run their farms profitably and comfortably.
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Questions About Our Mission:

Our promise is to give 10% of net profits the International Fund for Animal Welfare (IFAW). For more information on this amazing organization, click here.